New research from the Center for Connected Medicine also finds that health systems want to expand telehealth to chronic care management, behavioral health, and urgent care
More than a year after many hospitals ended their COVID-19 shutdown of non-emergency care, the use of telehealth for patient visits is leveling off at 20% or less of all appointments, according to new research from the Center for Connected Medicine.
More than 80% of survey respondents said one-fifth or less of their organizations’ appointments were being conducted virtually, according to the CCM’s research. And of the small number of hospitals and health systems reporting 30% or more of patient volume as virtual, many said they expected that number to decline as the pandemic wanes.
Conducted in partnership with KLAS Research in May and June 2021, prior to the uptick in COVID-19 cases due to the Delta variant, the report is based on a survey of nearly 100 executives, directors and managers in technology, informatics, business, and clinical roles at U.S. health systems and hospitals.