The Future of Telehealth, and the Pivotal Roles of Access, Policy, and Measurement


Expert Panel Discussion features executives from Nicklaus Children’s Health System, UPMC, and Mass General Brigham


Following on the heels of the “Top of Mind Exchange: Telehealth,” an invitation-only roundtable discussion with telehealth leaders, the Center for Connected Medicine (CCM) hosts a virtual panel discussion on telehealth’s potential to transform health care, and the pivotal roles of access, policy, and measurement.

During the private roundtable held in October 2021, 11 leaders from health systems, government, and advocacy groups shared progress on implementing telehealth and the future of telehealth as it relates to three key factors: access, policy, and measurement.

During the public virtual expert panel discussion, health system leaders from UPMC, Nicklaus Children’s Health System, and Mass General Brigham provide viewers with their perspectives and reflect on key points of importance made during the roundtable.

[Report download: ‘Top of Mind Exchange: Telehealth’ roundtable focuses on future of telemedicine]

Expert Panelists

  • Saima Aftab, Vice President of Organizational Initiatives, Nicklaus Children’s Health System
  • Rob Bart, Chief Medical Information Officer, UPMC
  • Joe Kvedar, Senior Advisor of Virtual Care, Mass General Brigham, Chair of the Board, American Telemedicine Association, and Professor of Dermatology, Harvard Medical School
  • Teagan K. Maguire, Senior Manager, Programming, Center for Connected Medicine and UPMC Enterprises (Moderator)

Key details for panel discussion

Title: “The Future of Telehealth, and the Pivotal Roles of Access, Policy, and Measurement”

When: Monday, November 22, 2021, 3-4 p.m. ET

**The live discussion will reserve time for audience Q&A.

**A recording will be available for on-demand viewing immediately following live event.


Learning objectives

The audience can expect to gain insight into:

  • How health system decision-makers are operating in a fluctuating regulatory environment and guidance on how to devise long-term virtual care strategies;
  • Metrics being utilized to understand the ‘impact’ of telehealth both systemically and clinically, and what process and outcomes measures could help the industry gain greater understanding;
  • Telehealth’s role in advancing health care equity and how to mitigate it from further exacerbating access issues;
  • The ways in which clinicians and patients have responded to its expanded role in care delivery; and
  • Specific case studies on telehealth’s transformation of health care.

More telehealth resources from the CCM

Report: Telehealth utilization settles in at 20% or less of medical appointments

‘Top of Mind Exchange: Telehealth’ roundtable focuses on future of telemedicine

Telehealth panel at Top of Mind Online tackles empathy in virtual care and range of other topics

Telehealth industry is poised to be the major disruptor in health care

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