Experts from UPMC, Intermountain, and HHS discuss expansion of virtual care with Aneesh Chopra at Top of Mind Online
One of six sessions from the Top of Mind Online virtual summit, “Modeling Health Care” looked at the impact of COVID-19 on business operations, policy, and financial modeling across the industry and how leaders are planning to carry the momentum forward.
Aneesh Chopra, President of CareJourney and former Chief Technology Officer of the United States, discussed these issues with three experts representing payer-provider organizations and the government:
- Pamela Peele, PhD, Chief Analytics Officer, UPMC Health Plan and UPMC Enterprises
- Jim Sheets, Chief Operating Officer, Specialty Based Care at Intermountain Healthcare
- Nick Uehlecke, Advisor, Immediate Office of the Secretary, Department of Health and Human Services
The panel discussed the explosion of telehealth and the industry’s responsibility to ask: Are providers and health systems getting to the right patients with telehealth services? Were the most chronically ill, most fragile, and those in greatest need of care accessing it online in the absence of the traditional in-person office visit?
Panelists agreed more must be done to reach those patients and others who may have technological access issues.
“What about the percentage of patients that were at risk and not accessing the system effectively?” said Chopra, who moderated the panel.
“The risk-bearing entities need to play a more active role, not only in the economics of delivering value-based care, but also thinking about outreach strategies,” Chopra said.