Download new research from CCM and KLAS on telehealth, AI, revenue cycle management – technologies integral to providers’ future
When the COVID-19 pandemic hit early in 2020, it presented health systems across the U.S. with a need to accelerate innovation during an unprecedented time that shut down many in-person medical services.
Health systems quickly turned their attention to rapidly scaling telehealth, deploying artificial intelligence (AI), and improving revenue cycle management, according to new research from the Center for Connected Medicine (CCM). Click the button above to download the full report.
The CCM’s fourth annual “Top of Mind for Top Health Systems” report, conducted in partnership with KLAS Research, surveyed 117 executives representing 112 health care provider organizations. It focuses on how innovation priorities shifted in response to COVID-19 and the role of key technologies in managing the pandemic.
Survey results indicate three technologies — telehealth, AI, and revenue cycle management — were priorities for the future at many health systems before the pandemic, but COVID-19 caused organizations to fast-track implementation. Health systems looked to telehealth to continue seeing patients, AI to enable better decision making, and revenue cycle management technologies to improve efficiencies.