Marco Costa of University Hospitals: Health systems must put patients, caregivers at the center of care

Videos

Costa was one of many speakers at the Top of Mind 2018 Summit, which convened health care leaders from around the U.S. to discuss emerging trends in health IT.

Health care systems not only need to put patients at the center of care, but also, they need to remember families, caregivers and providers involved in the patient’s treatment, said Marco Costa, MD, PhD, MBA, Chief Innovation Officer, University Hospitals.

Hospitals are “human-intense” operations, which require thousands of individuals to provide excellent care, said Costa, who also is President, University Hospitals Harrington Heart & Vascular Institute.

“If those employees don’t come to work happy, how can they deliver care to somebody else. I would go beyond being patient-centric and I would be human-centric,” said Costa, who was a speaker at the Center for Connected Medicine’s Top of Mind for Top U.S. Health Systems 2018 Summit in Pittsburgh, Pa.

Costa was one of several speakers at the summit, which convened health care leaders from around the U.S. to discuss emerging trends in health IT, to stress that hospital organizations can’t forget about patients in their rush to implement the latest digital health technologies.

READ MORE ABOUT “TOP OF MIND”

Fill in the short form below to download

Our website uses cookies, including third parties’ profiling cookies, to improve the functionality of the site and your user experience. You can learn more about how we use cookies and how to change your cookies settings in our Privacy Policy. By closing this message, clicking below or continuing to use this site, you consent to our use of cookies.