Pharmacy experts from UPMC, Vanderbilt University Medical Center, VCU Health discuss patient engagement and improving outcomes
For on-demand replay, visit our event page on Crowdcast, Digital Pharmacy Experience Expert Panel Discussion, click the green “Watch Replay” button, and confirm your registration via email.
Health systems across the U.S. are exploring opportunities to better engage with their patients, boost the consumer experience, and improve outcomes for their patients.
Hospital-owned retail pharmacies are a place that can help health systems achieve this triple aim.
To discuss this trend, the Center for Connected Medicine (CCM) hosted a virtual expert panel discussion on the digital pharmacy experience at health systems.
The panel, which featured pharmacy leaders from UPMC, Vanderbilt University Medical Center, and VCU Health, also addressed findings of CCM research on retail pharmacies at health systems.
Pharmacy Leaders Join Expert Panel Discussion
- Becky Taylor, PharmD, Vice President of Pharmacy Service Line, UPMC
- Mark Sullivan, PharmD, Chief Pharmacy Officer, Vanderbilt University Medical Center
- Matthew Jenkins, PharmD, Chief Pharmacy Officer, VCU Health
- Kathryn Heffernan, Senior Director of Strategic Product Management, UPMC Enterprises (MODERATOR)
Discussion topics
Consumer engagement and digital pharmacy tools are important areas for health care innovation. CCM research explored health system-owned retail pharmacies and the digital tools being implemented to boost engagement. This webinar adds context to the research findings and explores additional areas of interest such as:
- Why health systems are investing in retail pharmacy services.
- How competition from retailers and technology companies is driving health system strategy.
- The technology solutions implemented at hospital-owned retail pharmacies that are improving consumer engagement.
- The biggest challenges faced by hospital-owned pharmacies and how they’re being addressed.
Visit our event page on Crowdcast, Digital Pharmacy Experience Expert Panel Discussion, click the green “Watch Replay” button, and confirm your registration via email.
Learn more about the CCM’s pharmacy research and download the report.
