Health system experts weigh in on “what’s next” for digital health; on-demand webinar now available
There’s no doubt the COVID-19 pandemic accelerated digital health at many health systems.
Most health systems were successful in meeting skyrocketing demand for telemedicine visits and other virtual care at the height of the pandemic. But leaders are now asking, “What’s next?”
Leading health systems are focused on providing a better virtual experience, using digital health technology to keep patients engaged between visits, and harnessing data, analytics, and advanced tools to fully leverage the power of digital health.
“Many of these health systems had a three-year strategy that was achieved in three weeks,” Adam Gale, President of KLAS Research, said during a Center for Connected Medicine (CCM) webinar about innovation priorities at health systems for the year to come.
“I’ve asked several executives, look, if you’ve hit that telehealth strategy that you had much more quickly than you expected, what happens next? They said, we can’t just replicate what we’ve done before,” said Gale, who moderated the webinar, “Top of Mind: How COVID Is Changing Digital Health Innovation Priorities,” and explained health system leaders are considering how virtual visits may be different than in-person visits.
The webinar, which is now available on-demand, featured expert panelists from Brigham & Women’s Hospital, Indiana University Health, and UPMC discussing key findings from the CCM’s Top of Mind for Top Health Systems research report.
Conducted in partnership with KLAS, the research examines the impact of COVID-19 on innovation priorities at health systems and dives into three key technologies for the future: telehealth, artificial intelligence, and revenue cycle management.
The webinar panelists were:
- Emily C. Webber, MD, Chief Medical Information Officer, Indiana University Health and Riley Children’s Health
- Mark Zhang, DO, Medical Director, Digital Innovation Hub, Brigham & Women’s Hospital
- Oscar Marroquin, MD, Chief Healthcare Data and Analytics Officer, UPMC