Experts discuss patient access, a key priority for health systems in 2022


Leaders from KLAS, UPMC, Ochsner and Intermountain address consumer-friendly solutions and strategies during virtual expert panel discussion


The Center for Connected Medicine (CCM), in partnership with KLAS, published the Top of Mind for Top Health Systems 2022 research report. The report, based on surveys of more than 70 representatives of U.S. health systems and hospitals, examines patient access solutions and strategies being considered and deployed at health systems to deliver a more consumer-friendly approach to care.

To further the discussion of the research and add valuable perspective from health systems, the CCM hosts a virtual expert panel discussion featuring digital health leaders sharing their insights on the research findings and their outlook for digital health in the coming year.

Expert panelists

William Beninati, MD, Chief Medical Officer, Telehealth, Intermountain Healthcare


Katie Miller, Vice President, Access to Care, Ochsner Health System

Katie Scott, Vice President of Digital Strategy, UPMC Enterprises

Key details

Title: “Top of Mind for Top Health Systems: Improving Patient Access”

Date and time: December 15, 2021 – 3:00-4:00 pm ET

**The live discussion will reserve time for audience Q&A.

**A recording will be available for on-demand viewing immediately following live event.


[Report Download: Top of Mind research finds that improving patient access is a top priority for health systems]

Event objectives

By viewing this virtual discussion, the audience will learn:

  • Key findings of the Top of Mind for Top Health Systems research report, including:
    • How COVID-19 is affecting innovation priorities, and
    • How health systems are strategizing patient access solutions
  • How health systems are strategizing solutions for patients with differing needs (e.g., geography, financial constraints, difficulty obtaining transportation)
  • What is driving organizations’ prioritization of patient access solutions
  • How patient demand is impacting resource allocation


Fill in the short form below to download the resource

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