Top of Mind 2021 Program Recap

8 Top of Mind 2021 Recap Leaders Ask, What’s Next for Digital Health? To put greater context around the Top of Mind research results for health system leadership, the CCM organized a webinar to discuss key findings from the report. Held in November 2020, the webinar examined how health systems are providing a better virtual experience, using digital health technology to keep patients engaged between visits, and harnessing data, analytics, and advanced tools to fully leverage the power of digital health. While the COVID-19 pandemic accelerated digital health at many health systems, leaders are now asking, “What’s next?” “Many of these health systems had a three-year strategy that was achieved in three weeks,” said Adam Gale, President of KLAS. “I’ve asked several executives, look, if you’ve hit that telehealth strategy that you had much more quickly than you expected, what happens next? They said, we can’t just replicate what we’ve done before.” said Gale, explaining that health system leaders are considering how virtual visits can evolve and be different from in-person visits. T O P O F M I N D Top of Mind Webinar Adam Gale President, KLAS (moderator) Oscar Marroquin, MD Chief Healthcare Data and Analytics Officer, UPMC Emily C. Webber, MD Chief Medical Information Officer, Indiana University Health and Riley Children’s Health Mark Zhang, DO Medical Director, Digital Innovation Hub, Brigham and Women’s Hospital