Top of Mind 2021 Program Recap

30 Top of Mind 2021 Recap Experts Say Patient-Provider Connection and Empathy Can Be Maintained in Virtual Care Telehealth has many advantages for patients and health systems. It’s convenient for patients and efficient for providers. It can lower costs and open up access to care for people who may be far away from specialists. But is the personal connection between patient and physician lost when an in-person visit is replaced with a telemedicine visit? The question of maintaining empathy and connection was one of many telehealth topics discussed and debated by a panel of digital health experts during a live breakout session Top of Mind Online. The panel, moderated by Katie Scott, Vice President of Digital Strategy & Innovation at UPMC Enterprises, also discussed reimbursement, volumes and utilization, and the regulatory environment. T O P O F M I N D O N L I N E V I R T U A L S U M M I T Breakout: Telehealth Claus Jensen, PhD Chief Digital and Technology Officer, Memorial Sloan Kettering Cancer Center Alissa Meade President, Technology, Arkos Health Lee H. Schwamm, MD Vice President, Virtual Care, Mass General Brigham Health System Katie Scott Vice President, Digital Strategy & Innovation, UPMC Enterprises Sara Vaezy Chief Digital Strategy & Business Development Officer, Providence